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F.A.Q.
How does Spy products work?

Spy set includes a Bluetooth/MP3 transmitter and a micro earpiece. The earpiece is wireless and super small, so it is easily hidden inside your ear. The transmitter with embedded microphone gets connected to your mobile phone over Bluetooth or MP3 jack.

In the result, a two-way secret connection is established: your partner hears everything you say through the transmitter’s microphone, and you can clearly hear your partner through the wireless earpiece.

Learn more on How It Works page.

In what situations can I use the Spy earpiece products?

Spy devices are a perfect fit for situations when you need secret asistance, for example:

  • passing exams and tests without preparation;
  • hearing audio files during lectures or conferences;
  • getting help secretly during public speeches or business meetings;
  • for security or surveillance purposes.

You will always know what to say with the Gsm Earpiece set!

What is the difference between spy, nano and digital earpiece?

We offer 3 types of wireless earpieces that differ by size, technology and working hours:

  • Spy Earpiece. This is a standard wireless micro earpiece resembling a small bean. Beige color. Works up to 6 hours.
  • Nano Earpiece. Developed on the basis of nano technology achievements, nano earpiece is much smaller than standard micro earphones. Beige surface. Operates up to 7 hours.
  • Digital Earpiece. Innovative digital earpiece is the smallest spy earpiece ever created. Black ergonomic design and maximum invisibility and safety. Works up to 8 hours.

Ordering any spy product, you can choose any one of the three earpieces according to your personal preferences. Learn more about the earpieces and their difference here.

How do Spy transmitters differ? Which one will be the best for exam?

Every Spy set includes not only a wireless micro earpiece but also a spy transmitter. We offer several types of transmitters:

  • Bluetooth. Best-selling transmitter type for exams that gets connected to your cell phone wirelessly via Bluetooth. Designed in several versions - like a cable loop, watch, glasses or pen.
  • Bluetooth+MP3. All-in-One offer for secret cell phone communication and covert music/audio files listening. Available in 5 designs.
  • MP3. The most afforable solution for exam. MP3 trasnmitter cable can be plugged into any cell phone or MP3 player for secret listening to music or any audio files.
  • GSM. Unique device that replaces a cell phone. Perfect for situations when cell phones are not allowed.

Learn more and find you best on Products page.

How can I buy the chosen Spy Set?

When you have chosen your ideal spy set, proceed with the payment by adding the item into your shopping cart.

  1. Once you are in the Shopping cart, choose the preferable shipping method. Here you can also change the quantity of units or enter a coupon code if you have one.

  2. The next stage requires from you filling in your contact data and choosing the preferable payment method. We offer you several payment methods, so feel free to choose the one that suits you best.

  3. After completing the required information, you will be redirected to the payment page where you shall complete your order.

If everything is done correctly, you will receive a notification with your order number. Gongratulations, your order is accepted!

How long does delivery take? To which countries do you send?

We send our spy devices worldwide. We offer two types of delivery - standard delivery by post (7-20 business days) and express delivery (1-4 business days). Making an order, please, keep in mind these delivery terms and make your order in advance. Please, contact us to learn the exact delivery term and cost to your country.

Please, keep in mind that if your payment address differs from your shipping address, you'll have to send us a copy of your ID (Identification Document). This way we protect our clients and our company from online frauds.

What warranty do you offer?

All our spy products are high-quality devices made in the European Union and from European components only. We are convinced in our product quality, and we are ready to offer 3 monthes of warranty for every order.

For further information, contact our post-sales specialist.

How can I pay for the order?

We offer you several payment methods, so feel free to choose the one that suits you best:

  • You can pay by your credit or debit card through CCNow payment system.
  • You can make a payment by PayPal. For that all you need is to have an active PayPal account.

Please, keep in mind, that if your country is not in PayPal list or you have no credit card, you need to choose another payment method. For that contact our sales manager.

Are Spy products safe?

All our spy products are made of high-quality European materials and have been proved to be absolutely safe. All you need to do is to follow simple hygiene and usage recommendations:

  • Clean your ears well right before use.
  • Carefully insert the GSM micro earpiece inside your ear.
  • After usage pull the earpiece out with the help of the ejection string.
Can I get a discount?

Our company is especially attentive to our resellers and long-term clients. So if you are a frequent buyer, we are ready to offer you a personal discount - just contact our sales manager.

We also have frequent special offers and sales for everyone directly on the website - buy more and save your money!

I don't have batteries any more. How can I get them?

We use standard batteries that are sold worldwide, so the simplest way is to buy the same batteries in your local shop. However, if you prefer to buy them from our shop, you can simply contact us to get further information.

When you buy new batteries, please, make sure you choose the right type of the battery - Ag20/LR 521 battery type, Alcaline only.

Do I need any installation software?

No, you don't. It works the same way as MP3 headset or Bluetooth (depending on the model you choose). Our spy devices are compatible with MP3 players, all cell phones and tablets with Bluetooth option.

What is the output of volume of the Gsm micro earpiece?

The output of volume equals 100-105 db. The earpiece guarantees perfect and clear sound.

If you have any problems with the earpiece and its audio quality, contact our post-sales specialist.

Visit our Products page to see large selection of spy sets you can buy and select the best one according to your personal needs.

Contact Us If You Need Help