F.A.Q.
1. What is the difference between two models: MWE and MWE Bluetooth?
The mini spy earpiece is the same in both models: it is wireless and getting signal from your cell phone through the transmitter which is a cord that you put on your neck. The difference is the following:
- MWE set looks like a regular hands free headset for a cell phone. It is wired to your phone through the audio output jack (cutoff point).
Note: As output jacks vary depending on the model of the phone (for example, you cannot use Nokia compatible headset with Motorola cell phone) we strongly recommend you to inform us what cell phone you are going to connect our device to. For your convenience we have MWE sets available for any brand and model. - MWE Bluetooth set works like a regular Bluetooth set. It is connected to your phone wirelessly. The micro earpiece is put inside your ear and the Bluetooth trasmitter is put on your neck (hidden under your clothes). The advantage of this model is that it is compatible to any cell phone which has Bluetooth function.
2.What is the MWE MP3 set for?
MWE MP3 is to be used with MP3 and flash players. It has 3.5 mm jack. With the help of MWE MP3 set you can secretly listen to your audio files: music or voice recordings. MP3 spy earpiece offers covert assistance without a partner.
3. Can somebody beside me hear the mini spy earpiece?
No, they can't. When the mini spy earpiece is inside your ear, and the partner's voice cannot be heard from outside. Make sure you adjust the volume on your phone so you can hear it loud and clear.
4. What is the output of volume in the mini spy earpiece?
The output of volume is 100-105 db. The spy earpiece offers perfect and clear sound.
5. How do I know how to use the product?
We will send you the Quick Guide together with the mini spy earpiece. The full version of the manual you can find here.
6. My country is not in PayPal list. Can I still buy the device?
Yes, you can. Please, contact us directly via email support@gsm-earpiece.com.
7. If I buy more than one set can I get a discount?
Yes, we consider discounts for resellers. Please, contact us directly via email support@gsm-earpiece.com.
8. What countries do you deliver your device to and how long does it take?
We deliver our mini spy earpiece to any country of the world. It takes 3-10 business days. Please, keep in mind these delivery terms and make your order beforehand.
The delivery fee is €20.
9. Can you guarantee that I will get my order on time?
We will send your mini spy earpiece via Air Mail Service. The package will have a special tracking number and therefore cannot be lost.
10. Is it safe to use the mini spy earpiece?
The mini earpiece offers absolute safety. All you need to do is to follow simple instructions:
- Clean your ears thoroughly right before use.
- Carefully put the mini spy earpiece inside your ear.
- When you are done take the earpiece out with the help of the ejection string.
11. Do I need any installation software?
No, you don't. It works the same as a regular headset or Bluetooth (depending on the model you choose).s
